Skip to main content
Loading…
This section is included in your selections.

The average payment plan is available to residential customers only. It allows residential customers to level out their utility bills throughout the year.

A. Customers Eligible. A residential customer is eligible for the residential payment plan if:

1. There has been a 12-month consecutive history of the customer making payments of the utility bill to the city for the subject property; and

2. The request for billing to begin on the average payment plan has been made when the balance in the water and sewer account is zero.

B. Method of Calculation. The city shall recalculate the payment every four months, and the residential customer will be billed the average amount for that four-month period. This means that the monthly payment (after the preceding four-month period) may still go up and down, depending on actual water/sewer use.

C. Advance Calculation of Payment. The residential customer may request that the city calculate the average payment plan monthly amount before the customer signs up for the service. (Ord. 941 § 2, 2003).